Storm Team®, English Tea Merchants

Please note that these terms and conditions cover both the stormtea.co.uk information site and the storm tea online shopping service provided within. Please read these terms and conditions carefully before continuing to use this website. The terms and conditions regulate your use of the site and all material within it. These terms and conditions do not affect your statutory rights as a consumer

Complaints

If you feel you have a complaint regarding any aspect of our products or service please contact us at:

By telephone:
+44 (0)191 447 9094 (Opening hours are 9.30am - 5:00pm Monday - Friday UK time).

Or by post:
Storm Tea
3a Strothers Road
High Spen Industrial Estate
Rowlands Gill
Tyne and Wear
NE39 2EX

Or by email: sales@stormtea.co.uk

We are a small business but will try to respond to you as quickly as possible.

Security Statement

We're passionate about the service we offer and that includes our approach to security. Maintaining your privacy is a priority which is why we use PayPal, a third party payment specialist. They're compliant to the highest level in payment card industry data security standards (PCI DSS). So you can be assured that all the information you enter is safe and secure.

We won't capture or store your card details and once you have entered your card number into a payment page securely hosted by PayPal, all sensitive data is encrypted and sent to the banks for processing.

Once your transaction has been submitted, you will be automatically redirected back to our site where you will receive a confirmation regarding your order.

If you have any specific questions please contact us directly at sales@stormtea.co.uk

Ownership and intellectual property rights

The copyright, trade marks and all other intellectual property rights in or relating to Storm Tea and/or Silky pyramids are and shall remain the property of Storm Tea or, in the case of third party content, its licensors. You shall not alter or remove any copyright symbol or any other identification or information concerning the authorship or ownership of any of the data belonging to Storm Tea.

Links on this website may lead to other websites. Storm Tea accepts no responsibility for the content, accuracy or function of such websites nor does Storm Tea endorse the contents of such sites.

Governing law and disputes

These terms and conditions and all sales via the Internet shall be governed by and construed in accordance with English Law and all parties submit to the exclusive jurisdiction of the English courts.